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FAQ

  • Q Are you a manufacturer or a trading company?

    A We are professional intelligent induction heating equipment manufacturer,we have our own research and development team and factory, we have mature technical experience to guarantee the quality of products and optimal price.
  • Q How is your company’s product after-sale service system?

    A
    A1. Length of product warranty:one year.
    A2. Within one year, normal damage to equipment components will be provided free of charge, excluding vulnerable parts. 
    A3.After the warranty period expires, we will provide the buyer with accessories at the most favorable price. 
    A4. We will send 2 engineers to guide the installation and commissioning as well as test run until the equipment is in normal operation for production.
    A5. For any questions raised by the buyer,we will respond within 48 hours
    A6. We provide long-term free guidance on equipment maintenance and free training to technical workers for the buyer for one week in China.
  • Q How long is the delivery time? If I want to customize the equipment, how long does it takes?

    A We can provide customized service for our coustomers. It usually takes 30-60 days depending on the specifications of the customer equipment.
  • Q How to pay?

    A T/T, L/C
  • Q How is the package of the goods ? Delivery methods?

    A
    A1. According to the specific conditions of the equipment, it is packed in a fumigation-free wooden box, PVC wrapping film and plastic woven cloth.
    A2. Sea shipping and railway transport for whole set of the equipment as well as Express according to customer requirements, find the most suitable way.
  • Q Do you provide other supporting tools besides medium frequency induction furnace, and what are them?

    A
    Yes, according to the customer requirements, we provide the following supporting tools:
    a).Transformer
    b) Push-out lining system
    c) Loading cell system
    d).Charging system for solid material
    e).Deslag system
    f). Emergency diesel generator
Shandong Kehua Intellient Equipment Co.,Ltd. is a professional manufacturer for Medium frequency induction melting and heating equipmets, which is located in Weifang City, Shandong China, regards “quality as life ...

Contact Us

Email: henry@kehuaindustry.com
TEL: +86-536-8315005
MOB: +86-13963651961
FAX: +86-536-8315005
ADD: No.999, Gongye 1st Street, Weicheng Economic Development Zone, Weifang City, Shandong Province, China.

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